Technical Capabilities
- Minimum of 2 years of experience in a similar role
- Expertise in Office365 management and administration
- Expertise in SharePoint administration and Azure active directory management
- Expertise in support and administration of windows 10, 11 and Microsoft Windows Server operating system
- Expertise in using ticketing tool and remote management (RMM) tools.
- Knowledge and experience in Backup technologies
- Knowledge and experience in configuration and monitoring of Antivirus systems
- Knowledge in networking tools (Unifi)
- Knowledge in phone systems (PBX)
- Knowledge in Domain management
Personal Attributes
- Excellent verbal and written communication skills
- A desire to learn and grow
- A highly motivated team player
- Ability to prioritise
- Can work independently
- Possesses excellent troubleshooting skills and a strong logical mindset