L3 IT support engineer
Technical capabilities
- Windows Server experience 2012/2016/2019
- High level of competency in virtualised server environments Hyper-V and VM
- Experience in supporting various technologies including Azure Active Directory, DNS, DHCP, VPN and Firewalls
- Good understanding of the configuration of network devices
- Experience in backup system – both local & cloud
- Extensive experience with OneDrive & Office 365 management and migration
- Ability to provide support to staff in remote locations in an international environment
- Ability and willingness to learn new technologies and systems quickly
- Desire to take ownership of these technologies and mature them
- Team player, with strong collaboration and communication skills
- Advanced skills in managing and troubleshooting remote desktop services and terminal server environments
- Ability to migrate and deploy new server infrastructure including network management and configuration both on premise and in the cloud
Personal Attributes
- Strong command of English
- Ability to work unsupervised, coordinate with other team members and meet deadlines set by management and sales team
- Ability to work effectively in offshore /remotely
- Capacity to operate in high pressure environments and manage both personal and professional stresses
- Positive attitude and team player who can juggle multiple tasks and turn problems into opportunities
AWST timing – 6.30AM – 3.30PM
Monday to Friday
Location – Infopark, Kochi