Your Trusted Offshore Staffing Partner
At SupportHub360, we enable small and medium MSPs and professional businesses across Australia to scale their operations effortlessly with our comprehensive remote offshore staffing solutions. Our approach helps you tap into a global talent pool, reduce costs, and enhance operational efficiency-allowing your business to focus on what it does best.
Why Offshoring with SupportHub360?
Cost-Effective Scaling
Save up to 60% on labour expenses by leveraging skilled remote professionals at a fraction of local costs.
Seamless Integration
Our offshore teams are trained to work as an extension of your in-house staff, aligning with your processes and company culture.
Rapid Onboarding
With a streamlined recruitment and training process, our professionals are ready to contribute within just two weeks.
Flexibility & Agility
Scale your team up or down on demand, ensuring you have the right resources to meet fluctuating business needs.
Our Offshoring Solutions
SupportHub360 offers a dynamic range of offshoring services tailored to support your business growth. Our services include:
Dedicated Remote Teams
Get access to a dedicated team of IT professionals, engineers, and support staff who work exclusively for your business.
White-Label Staffing
Our white-label model means our resources integrate seamlessly with your team, operating under your brand and protocols.
Flexible Engagement Models
Choose from full-time, part-time, or project-based staffing solutions that suit your operational requirements.
Job Roles We Offer
We understand that every business has unique staffing needs. Our offshore staffing services cover a wide range of job positions, including:
- IT Support Engineer
- IT Engineer – Level 1, 2 & 3
- System Engineer
- Network Engineer
- Database Engineer
- Cloud Architect
- IT Security Engineer
- IT Security Architect
- GRC Consultant
- SOC/NOC Monitoring Specialists
- Software Engineer – Any Stream
- Full Stack Developer
- UI Designer
- Web Developer
- Digital Marketing Specialist
- Social Media Strategist
- SEO Specialist
- Content Writer
- Graphic Designer
- Bookkeeper
- Accountant
- Financial Planners
- Recruitment Consultant
- HR Executive
- Admin Assistant
- Executive Assistant
- Customer Support Executives
- Document Specialists
- CAD Engineer
- Civil Engineer
- Mechanical Engineer Assistant
Our Proven Process
Our offshoring model is designed to make scaling easy and efficient:
Consultation & Needs Analysis
We begin by understanding your business goals and staffing requirements, tailoring our solutions to your unique needs.
Strategic Candidate Sourcing
Leveraging our global network, we identify candidates who not only have the right skills but also align with your company culture.
Streamlined Onboarding
Our comprehensive training ensures that our remote professionals hit the ground running, integrating seamlessly with your team.
Ongoing Support & Management
Regular reviews, performance tracking, and open communication channels keep your offshored team performing at its best.
24/7 Service Excellence Inspired by Industry Leaders
Drawing inspiration from industry pioneers who prioritise round-the-clock support, our offshoring model is built to ensure that your business never misses a beat.
Always-On Support
Our remote teams provide 24/7 assistance, ensuring that your clients receive immediate support, even outside of standard business hours.
Real-Time Communication
Utilising cloud-based platforms and Microsoft Teams, we maintain seamless communication between onshore and offshore teams, so issues are addressed instantly.
Dedicated Helpdesk Solutions
Our professionals work as an integrated extension of your team, managing both routine and critical tasks efficiently to enhance customer satisfaction and operational continuity.
Industries We Serve
Our versatile offshoring solutions cater to a broad spectrum of industries. Whether you are in IT, finance, healthcare, retail, or professional services, our expertise ensures that you receive tailored support.
Get Started Today
Transform your operations and unlock new growth opportunities with SupportHub360’s remote offshoring staffing solutions. Contact us to learn how we can help you scale efficiently, save on costs, and drive your business forward in a competitive market.